Privacy Policy
🔐 Privacy Policy – Starrailshop.com
Effective Date: 06 June 2025
Contact: info@starrailshop.com
Welcome to Starrailshop.com (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or shop at Starrailshop.com (the “Site”).
📥 1. Information We Collect
Device Information
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Examples: IP address, browser type, time zone, referring URLs, pages viewed
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Purpose: To load our Site correctly and perform analytics to improve user experience
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Collection Method: Automatically via cookies, tags, web beacons, and pixels
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Shared With: Shopify (our eCommerce provider)
Order Information
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Examples: Name, billing/shipping address, payment details (PayPal, credit card), email, phone number
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Purpose: To fulfill orders, process payments, prevent fraud, and offer customer support
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Collection Method: Directly from you
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Shared With: Shopify, 17TRACK (for shipment tracking)
Customer Support Data
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Purpose: To assist with inquiries or complaints
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Collection Method: From your communication with us
🚫 2. Minors
Our store is not intended for individuals under the age of 18. If you believe your child has provided personal information, please contact us at info@starrailshop.com to request deletion.
🤝 3. Sharing Your Personal Information
We share your data only to provide our services or comply with legal obligations.
Examples:
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Shopify (store operations): Shopify Privacy Policy
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Government/legal authorities (if required by law)
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17TRACK (order tracking and logistics)
🎯 4. Behavioral Advertising
We may use your personal information to display relevant marketing messages via:
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Google Analytics – Learn more, Opt out
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Facebook – Ad settings
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Google Ads – Ad settings
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Bing – Bing Ads Settings
To opt out of most third-party behavioral advertising, visit: DAA Opt-Out Portal
💼 5. How We Use Your Data
We use your personal information to:
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Process and deliver orders
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Communicate with you
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Screen for fraud and risk
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Send marketing updates (based on your preferences)
⚖️ 6. Lawful Basis (GDPR Compliance)
For customers in the European Economic Area (EEA), we process your data based on:
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Your consent
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Performance of a contract
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Legal obligations
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Our legitimate interests (e.g. improving services)
🗃️ 7. Data Retention
We retain your data unless you request deletion. To request this, email us at info@starrailshop.com.
🛑 8. Your Rights
EEA Residents (GDPR):
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Right to access, correct, delete, or port your data
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Request by emailing info@starrailshop.com
California Residents (CCPA):
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Right to know, delete, and opt out of data sharing
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Request by contacting info@starrailshop.com
🍪 9. Cookies
We use cookies to enhance your experience.
Examples:
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Session cookies (expire when browser is closed)
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Persistent cookies (stored for up to 2 years)
Key Shopify cookies include:
| Cookie | Purpose |
|---|---|
_secure_session_id, cart, checkout_token
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For cart & checkout |
_shopify_y, _shopify_s
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Shopify analytics |
secure_customer_sig, storefront_digest
|
Login/authentication |
You can manage cookies in your browser settings or learn more at All About Cookies.
🚫 Do Not Track
We do not respond to “Do Not Track” signals due to the lack of standardized protocols.
🔁 Changes to This Policy
We may update this policy to reflect changes in law or our practices. Updates will be posted on this page.
📩 Contact Us
For questions or privacy-related concerns:
📧 Email: info@starrailshop.com
📍 Starrailshop.com
If you’re unsatisfied with how we handle your data, you have the right to contact your local data protection authority.